Temp IT Assistant

1-4 Years

SGD 1,800 - 3,000 per month

Save

Early Applicant

Job Description

Trainings will be provided

Responsibilities of Contract Staff:

. To perform preliminary automated sorting and generate system-assisted grouping outputs.

. Conduct comprehensive manual validation to ensure accuracy of all preliminary outputs.

. Ensure end-to-end alignment of service types

. Process and organize all the local port (LP), number port (NP), and partial LP related data sets

. Conduct thorough validation to confirm the accuracy, consistency and correctness of all LP data sets

. Rectify data discrepancies (dirty data) through systematic correction, clarification or escalation to Customer's team

. Perform weekly data validation exercise prior to batch finalization to ensure datasets remain up-to-date and migration ready

. Conduct regular check of IP reachability to ensure network readiness for migration

. Document all reachability tests any in-accessible nodes for rectification

Overall Scope of work for everyone

Pre-migration activities

Perform pre-migration checks and testing to ensure service readiness, including:

Test matrix execution
Inbound/outbound call scenarios
Confirmation that subscriber data is fully synchronized prior migration
Identification and rectification of anomalies that may impact the migration process

During-migration activities

Carry out migration activities in accordance with the approved cutover schedule, including:

Execution of approved migration scripts for provisioning, rollback
Real-time monitoring of migration status and KPIs
Immediate troubleshooting and escalation of any errors, mismatches, or failed migration entries
Coordination with Customer and teams to validate progress and address exceptions
Documentation of all actions performed during the migration window

Post-migration activities

Perform post-migration call testing
Validate that subscribers services are fully restored and operating as expected
Conduct post-migration monitoring to detect abnormalities or service degradation
Rectify all post-cutover issues prior to work order (WO) closure and
Submit complete migration evidence, logs and reports for Customer verification and audit.

Requirements