Telemarketer / Cold Calling

Responsibilities

Cold Calling & Lead Generation

Make outbound calls to potential customers, introducing our wellness services.

Identify customer needs and recommend suitable treatments/packages.

Set appointments for consultations or trials at our outlets.

Follow up with prospects to convert them into paying customers.

Customer Engagement & Sales

Provide professional and engaging explanations of services.

Address inquiries, handle objections, and offer promotional incentives.

Maintain positive relationships with potential and existing clients.

Tracking & Reporting

Keep accurate records of calls, leads, and customer responses.

Provide daily/weekly reports on lead conversion and performance.

Requirements

Experience in telemarketing, sales, or customer service (preferably in wellness, beauty, or healthcare).

Strong communication and persuasion skills with a confident phone presence.

Sales-driven with a passion for achieving and exceeding targets.

Ability to handle rejection and remain persistent.

Basic knowledge of wellness and beauty services is a plus.

Fluent in [Languages Required, e.g., English, Mandarin, Malay, Tamil].

Fresh graduates and entry-level candidates are welcome! Training will be provided.