Technical Writer

The Product Management team aims to achieve the smart nation vision by increasing engineering productivity. The team aims to spearhead the digital transformation. Driving adoption of GCC and SGTS is an initiative in that direction bringing a new approach to application designs, development, and deployment.

We are looking for tech developer, user or enthusiast who can create high quality documentation and content to drive seamless adoption of SGTS with an immediate focus on products related to CI/CD Containers (Container Stack) and Monitoring (StackOps).

The Role

• Develop documentation including product guides, demos, tutorials, code starter kits, design specifications, technical blogs that meets organisational needs and standards.
• Digest and summarise complex technical concepts into easily understandable conceptual, how-to and reference guides without losing accuracy.
• Work with product managers, designers, and development team in driving content strategy to improve product onboarding and adoption.
• Lead pilots to evaluate content formats, types and medium to build content cadence recommendation for Product Managers
• Be open to receiving feedback and agile in incorporating them.
• Lead and deliver content consistency and timely content refresh.
• Research and stay abreast with industry trends and bring in content best practices from leading tech players.

Requirements

• Degree or Diploma in Computer Science/Engineering, Information Technology, Communications, or other related disciplines.
• Min 2-5 years of relevant experience in writing for a developer and technical audience. Candidates with more than 10 years of experience will be considered for senior position.
• Experience in documenting cloud-based products or familiarity with cloud technologies and concepts.
• Excellent writing and communication skills; with a keen eye for detail.

Preferred

• Background in Computer Science/Engineering, IT or Software Development will be highly preferred.
• Able to walk through different workflow to verify and streamline the process.
• Graphics or design, video creation experience will be valuable.

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Totalebiz Solutionss PDPA and e2is PDPA.