As a technical training specialist, this position will conduct formal technical training sessions with the knowledge of company products & teaching/training skills.
Overview:
The technical training specialist conducts formal training sessions to in-house and customer personnel at home office & customer locations.
- Interacts with customer and functional organizations to develop specifications for content of courses.
- Prepares lesson plans from engineering documentation, field service requirements or software documentation.
- Review & ensure training materials are updated regularly by the Asian trainers.
- Provide necessary technical guidance to Asian trainers on product training.
Responsibilities:
- Conducts K&S equipment training for both internal & external customers on or off site as required using classroom or e-learning methodology.
- Research develops & writes technical training courses using classroom or e-learning methodology on new & current K&S equipment & update course related materials.
- Maintain complete records for each presented for general course validation & updating for measuring specific student progress & database records.
- Oversees all instructional equipment, supplies & materials are available, adequate and in working condition.
- Undertakes & develops customized training assignments to meet special needs of customers as required.
- Improves training services & quality targeted at total customer satisfaction through the review of trainees feedback.
- Reviews/Ensures training materials are updated in a regular basis by the Asian trainers.
- Provides necessary technical guidance to Asian trainers on product training.
- Performs other duties as assigned or necessitated by business conditions or changes.
Qualifications:
- Bachelor's Degree/Diploma in Engineering or related discipline.
- Typically 3 or more years of working experience in semiconductor industry.
- Knowledge in wire/die bonding technologies with training experience is an advantage.
- Strong verbal and written communication skills.
- Advanced knowledge of Microsoft Office, with proficiency in Words, Excel & Power point macros being advantageous.
- Able to work & solve problem independently without much supervision & guidance.
- Able to show confidence during work, problem solving & communication with others.
- Keen to learn & show enthusiasm in taking new challenges & responsibilities when being assigned.
- Must be customer-oriented and able to fulfill any customers training requests/needs that will directly or indirectly affect their decision of continuous business relationship with the company.
- Maintain good relationships to all staffs in the organization & customers. Able to seek other organization support/help with ease when needed.
Company Overview
Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.
Please refer to the website for more details: www.kns.com.
Equal Opportunity
Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.
