Responsibilities:
- Lead a team of 8-12 technical team members, overseeing maintenance and troubleshooting of Security Systems at clients sites.
- Oversee the whole process of service cum maintenance workflow
- Front line contact with client representatives on all service/maintenance related issues
- Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
- Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
- Manage day-to-day client interactions and expectations for optimal results
- Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
- Possess a knowledge base of each client's business, organization and objectives
- Be responsible for operationally managing multiple aspects of the team.
- Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
- Perform a wide variety of technical and non-technical tasks
- Must have valid experience in Access Control, CCTV and IDS systems
- Leadership experience (to lead team of around 8-10 service technicians)
- Commercial clients, islandwide
- Willing to do standby (rotate with team members)
Requirements:
- Min Nitec diploma in Electrical/Electronic Engineering with at least 3 years working experience
- Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems (EACS), Intrusion Detection Systems (IDS) and CCTV systems is a must
- Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
- Technology savvy (hardware & software)
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format or please click on Apply Now.
We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Hong Sze Wai (Sharon)
EA Personnel Reg No: R25128240
