Technical Team Leader / Security Systems (S-C)

Summary

Successful candidate will be leading a team of 8-12 technical team members, overseeing maintenance and troubleshooting of Security Systems at clients sites.

Responsibilities

. Oversee the whole process of service cum maintenance workflow

. Front line contact with client representatives on all service/maintenance related issues

. Lead a team of technical service team members

. Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics

. Determine new, creative ways to employ teams on service deliveries and distribute responsibilities

. Manage day-to-day client interactions and expectations for optimal results

. Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships

. Possess a knowledge base of each client's business, organization and objectives

. Be responsible for operationally managing multiple aspects of the team.

. Ensure smooth progress and timely delivery and completion of maintenance commitments to clients

. Perform a wide variety of technical and non-technical tasks

Requirements

. Nitec / Diploma / Degree

. Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems (EACS), Intrusion Detection Systems (IDS) and CCTV systems is a must

. Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage

. Technology savvy (hardware & software)

. Excellent problem solving skills

. Customer service and business orientated with good initiative and adaptability

Other info

. Security systems company

. Company location: Outram/Tiong Bahru area

. Salary $4200

. 5-day work

(Interested candidates, pls apply with resume in MS Word format)

You may email to

EA License No: 17C8809

EA Reg No: R1108561