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Description:
Duties and Responsibilities:
Qualifications:
Excellent Communication Skills
Understanding of support policies and procedural guidelines.
Strong organizational skills
Ability to deal professionally with irate customers.
Up-selling / Selling of parts / products to customers based from what they need as part of issue resolution.
Applicants must be wiiling to work rotating shifts (graveyard or day shift)
Applicants must be willing to work in Eastwood, Libis, Quezon City
Requirements: Minimum of 1 year call center experience with at least 6 months in handling a technical account (hardware or any computer-related troubleshooting) Mainstream DOS and Windows Applications PC Hardware for Desktop and portable systems Microsoft Operating Systems Peripheral Subsystems including the following (Multimedia, Scanners, Printers/Laser Printers, TBU, etc)
Skills:
Analytical, Good Communication (listening, verbal, written), Critical Thinking, Computer/Technical Literacy, Adaptability/Flexibility
Job Type:Permanent Job
Date Posted: 26/08/2025
Job ID: 124738427
Polytechnic University of the Philippines (PUP; Filipino: Politeknikong Unibersidad ng Pilipinas) is a research and coeducational state university in Manila, Philippines. It was founded on 19 October 1904, as the Manila Business School (MBS) and as part of Manila's public school system.
