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Technical Lead

Technical Lead

arkstack
5-7 Years
Not Disclosed
Early Applicant
  • Posted 18 days ago
  • Be among the first 10 applicants

Job Description

We are looking for a Technical Lead to drive the delivery of managed endpoint services, SaaS applications, and IT infrastructure solutions. You will lead a team of IT specialists, manage projects, and ensure high-quality service and client satisfaction.

Key Responsibilities:

  • Lead and mentor a technical team, ensuring service excellence.
  • Design, implement, and oversee IT solutions aligned with client needs.
  • Resolve complex technical issues and act as escalation point.
  • Collaborate with vendors to integrate new technologies.
  • Drive process improvements, automation, and operational efficiency.
  • Manage projects, timelines, and quality standards.
  • Maintain IT infrastructure reliability, security, and compliance.

Requirements:

  • 5+ years in technical leadership, preferably in managed services or IT infrastructure.
  • Hands-on experience with endpoints, cloud (AWS/Azure), and IT infrastructure.
  • Strong troubleshooting, project management, and team leadership skills.
  • Excellent communication and client-facing abilities.
  • Bachelor's degree in IT, Computer Science, or related field; certifications (AWS, Azure, ITIL, PMP) a plus.

More Info

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