Technical Delivery Manager

Responsibilities:

The ideal candidate combines strong delivery discipline, technical acumen and hands-on experience with regional payment rails and multi-country integration programs. The role will partner closely with Technology & Operations, Architecture, Infrastructure, Information Security, Testing, Product Management, Operations and In-country stakeholders to deliver scalable, secure and high-quality payment and API solutions.

Reporting to the Lead Technical Delivery Manager, this role is responsible for successful delivery of assigned projects, coordinating across applications:

Project Delivery Management

Own end-to-end technical delivery of assigned domestic and cross border payment projects across ASEAN.

Coordinate across different application and platform teams to manage interdependencies and ensure seamless delivery of end-to-end solutions.

Identify, track and mitigate delivery risks, issues and technical challenges.

Provide accurate, timely delivery updates to project and program stakeholders.

Stakeholder Collaboration

Partner with Domain Architects, Development Managers, System Analysts and Business Analysts to ensure timely completion of deliverables and artefacts throughout the software development lifecycle.

Partner with Test Manager to ensure complete and high-quality execution of SIT, UAT, non-functional testing, application roll-back testing and security testing.

Partner with Development and Information Security teams to facilitate completion of penetration testing and remediation of findings in accordance with the mitigation plan.

Partner with Application and Infrastructure teams to ensure readiness of compute, network and environment components required for testing and deployment.

Implementation and Release Management

Maintain a comprehensive technical implementation plan covering all applications.

Coordinate implementation, production cutover and post-implementation support to ensure system stability and successful transition to operations and production support.

Compliance to standards, policies and procedures

Enforce technical delivery standards in line with the bank's System Development Methodology, organizational policies, procedures, best practices and industry regulations.

Requirements:

Experience

10+ years of experience in technical delivery with a strong focus on payments and financial services.

Proven track record in delivering domestic and cross border payment solutions in ASEAN.

Experience partnering with architecture, development, testing, and infrastructure teams.

Proven results-oriented person with a focus on delivery.

Knowledge and skills

Excellent communication, presentation, stakeholder management and leadership skills.

Project management experience is a plus.

Excellent problem solving, analytical and solutioning skills.

Ability to work with remotely located development and test teams.

Knowledge of DevOps processes would be useful.