Technical Consultant

Job Description:

. Provide technical consultancy and support to internal sales teams, partners, and customers for networking solutions.

. Engage in presales activities including requirements gathering, solution design, implementation planning, testing, and deployment.

. Act as an on-site subject matter expert, addressing and resolving customers technical requirements effectively.

. Handle technical operations such as incident response, issue escalation, and routine maintenance with a high level of professionalism.

. Ensure timely delivery of quality outcomes during both on-site engagements and post-deployment phases, in alignment with project scope and objectives.

Requirements:

. Diploma or Degree in Information Technology, Computer Engineering, or related fields relevant IT certifications are an advantage.

. CCNA or equivalent certification is preferred.

. Fresh graduates are welcome.

. Strong troubleshooting skills in resolving network-related/Cyber incidents.

. Hands-on expertise with switching, routing, and Cyber-infra technologies.

. Excellent interpersonal, communication, and presentation skills.

. Passionate in latest Cyber trends and willingness to learn new technologies with a can do attitude.