Job Description
Technical Business Analyst AI, Data & Automation
Role Overview
We are seeking a Senior Technical Business Analyst who operates comfortably at the intersection of application services, AI, data analytics, cloud, automation, and backend integration. This role requires hands-on experience, not conceptual familiarity.
The successful candidate will actively work with data, AI-enabled solutions, cloud platforms, automation tools, and Node.js-based services, while partnering closely with business stakeholders and delivery teams to shape and deliver practical, outcome-driven solutions.
Key Responsibilities Business & Application Analysis
- Work directly with business stakeholders to understand application workflows, operational pain points, and improvement opportunities
- Analyse existing applications and services to identify optimization, automation, and AI enablement opportunities
- Translate business needs into clear, actionable functional and technical requirements
- Actively shape solution options in collaboration with delivery teams
Key Responsibilities Data, Analytics & AI (Hands-on)
- Work hands-on with data to support analytics, insights, and AI-enabled use cases
- Support and contribute directly to AI-enabled initiatives, including predictive analytics, workflow optimisation, decision support, and Generative AI use cases such as knowledge retrieval, summarisation, and RAG-based solutions
- Perform data preparation, validation of outputs, and integration of AI capabilities into business and application workflows
- Ensure AI and analytics outputs are relevant, explainable, and aligned to business intent
Key Responsibilities Cloud & AWS (Depth Required)
- Work with delivery teams on AWS-based applications and data platforms
- Engage with cloud architecture, service configurations, integrations, and dependencies
- Contribute to discussions on scalability, security, performance, and cost optimization
- Hands-on AWS experience is required; surface-level or purely theoretical exposure is insufficient
Key Responsibilities Automation & Backend Integration
- Identify and design opportunities for process and workflow automation
- Design and build Power Automate flows, including triggers and integrations
- Support automation across Microsoft 365, SharePoint, Power Apps, and data sources
- Work with Node.js-based services for API integrations, middleware logic, or backend support
- Ability to read, modify, and develop lightweight Node.js services to support application workflows
Delivery & Quality
- Work closely with project managers, developers, and architects throughout delivery
- Support Agile, Waterfall, or hybrid delivery models
- Support UAT planning, execution, and defect resolution
- Perform impact analysis for changes and enhancements
- Ensure alignment with security, data governance, and compliance standards
Required Experience & Capability
- 58 years of experience in Business Analysis or similar technical roles
- Strong background in application services and platform-based solutions
- Demonstrated hands-on experience with AI, data, cloud, automation, and backend integrations
- Comfortable operating in delivery environments where outcomes matter more than documentation
