Technical Account Specialist

Role Description

This is a full-time remote role for a Technical Account Specialist. The Technical Account Specialist will act as the primary point of contact for clients, assisting them with account management, invoicing, and financial inquiries. Day-to-day tasks include managing bookkeeping, providing financial support, addressing client concerns, ensuring effective communication between technical and non-technical teams, and ensuring overall client satisfaction. The role involves working cross-functionally to address any technical or operational challenges clients may face.

Qualifications

• Strong skills in Bookkeeping, Accounting, and Finance
• Experience with Invoicing processes and a solid understanding of financial systems
• Excellent Communication abilities to interact effectively with both clients and internal teams
• Proficiency in problem-solving and analytical skills
• Ability to work independently while collaborating with interdisciplinary teams
• Previous experience in customer success, account management, or a related field is advantageous
• Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline preferred