Team Lead

Company Description

Servcorp is a global provider of flexible workspace solutions, offering private offices, virtual offices, coworking spaces, and IT solutions in more than 150 locations across 41 cities in 20 countries. Founded in 1978 in Sydney, Australia, the company pioneered the Virtual Office concept and is publicly listed on the Australian Securities Exchange (SRV). Servcorp continues to grow by supporting entrepreneurs, established businesses, and teams with professional office environments and support services.

With the commercial office space undergoing rapid change, Servcorp is at the forefront of flexible workspaces.

Role Description

We're looking for a proactive, service-minded Team Lead to join us on a full-time basis, supporting daily operations, building strong client relationships and guiding our team in delivering exceptional service.

You'll work closely with the Floor Managers to support our Virtual Office and Coworking clients and achieve service and business goals.

Qualifications

• Leadership and team management skills.
• Strong customer service and client relationship skills, with a focus on hospitality, professionalism, and client satisfaction.
• Organizational and time management abilities, including handling multiple tasks, prioritizing workload, and meeting deadlines.
• Business communication skills, both written and verbal, with the ability to interact confidently with clients at all levels.
• Basic sales and business development capabilities, including support for client onboarding, renewals, and upselling services.
• Proficiency with office software and IT tools commonly used in business centers and coworking environments.
• Prior experience in serviced offices, hospitality, coworking, or corporate administration is highly beneficial.
• Relevant diploma or degree in business, hospitality, management, or a related field is preferred.
• Ability to work on-site in Singapore, demonstrate reliability, and maintain a professional appearance.