SUPERVISOR

Main Responsibilities

• Report to the Restaurant Manager
• Support and assist the Assistant Manager & Restaurant Manager in running the restaurant
• Constantly obtain customer feedback during operations to ensure satisfaction
• Upsell our products to increase sales as well as to promote PGR membership
• Perform duties like ordering, serving, clearing and setting of tables
• Attend to customer complaints (if any)
• Perform opening and closing duties with a checklists
• Handle cashiering duties in the absent of Cashier
• Assist to do banking duties
• Assist in monitoring labour and F&B costing matters
• Constantly motivate & cultivate a team spirit in the restaurant
• Supervise and train the service staff to Restaurant standards of excellence
• Update GRN and perform e-Procurement
• Assist in bi-monthly stock take
• Adhere to company's standard operating procedures
• Required to act as Manager on Duty in absence of the Managers
• Any other appropriate duties and responsibilities as assigned

Requirements

• Minimum 4 years of relevant experience
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Strong public relations & interpersonal skills
• Have good product knowledge on food items
• A strong leader & team player
• Strict sense of hygiene and safety standard