Supervise housekeeping staff (room attendants, cleaners)
- Assign daily duties and inspect work to ensure standards are met
- Train new employees and conduct ongoing training
- Monitor staff performance and provide feedback
- Prepare work schedules and ensure adequate staffing levels
- Ensure rooms and public areas meet the organization's cleanliness and hygiene standards
- Address and resolve guest complaints related to housekeeping
- Order and restock supplies as necessary
- Ensure proper use and maintenance of housekeeping equipment
- Coordinate with front desk or management on room readiness and special requests
- Enforce company policies and safety standards
- mplement sanitation protocols, especially in healthcare or food service environments
- Liaise with other departments such as Maintenance, Front Office, or Food & Beverage
- Report repair needs or safety hazards
