Key Responsibilities
- Team Management: Scheduling shifts, delegating tasks, and monitoring team productivity to meet company targets.
- Performance Coaching: Conducting performance reviews, providing feedback, and managing disciplinary actions.
- Operational Support: Implementing policies and procedures while ensuring compliance with safety and industry standards.
- Conflict Resolution: Addressing employee complaints, resolving internal disputes, and assisting customers.
- Training and Onboarding: Mentoring new and existing employees to improve skills and ensure high performance. WeCP +4
Required Skills and Qualifications
- Leadership Experience: Proven experience in a supervisory or team-lead capacity.
- Communication Skills: Excellent interpersonal skills for communicating across all organizational levels.
- Problem-Solving: Strong ability to make decisions and handle issues under pressure.
- Organization: Strong ability to manage multiple priorities and ensure, according to this Jobstreet article, that work is completed on time.
- Technical Skills: Familiarity with company-specific software, Microsoft Office Suite, or inventory management tools.
