SUPERVISOR

Company Overview

Since 1954, Gao Ji Food (S) Pte Ltd has grown into a heritage brand with over 40 food stalls and restaurants across Singapore, offering quality food, excellent service, and affordable dining under multiple gourmet brands.

Job Summary

You will supervise food stall operations, ensuring cleanliness, smooth opening and closing processes, and excellent customer service while training staff and handling feedback in a fast-paced environment.

Responsibilities

• Communicate confidently with customers, colleagues, and other departments to ensure smooth operations and customer satisfaction
• Inspect and maintain overall cleanliness of the food stall to meet company standards
• Train staff effectively to uphold service quality and operational procedures
• Follow and enforce company policies and procedures consistently
• Address and resolve customer complaints and feedback promptly to enhance service experience
• Manage opening and closing processes to ensure operational readiness and security
• Adapt quickly and think on your feet to handle fast-paced work demands
• Collaborate with team members to maintain a positive and efficient work environment
• Work night shifts and public holidays as required, maintaining professionalism and energy

Required competencies and certifications

• Experience in a supervisory role managing food stall operations

Preferred competencies and qualifications

• Strong communication and interpersonal skills to engage customers and team members
• Service-oriented mindset with excellent customer service attitude
• Ability to work effectively as part of a team in a fast-paced setting
• Quick learner with the ability to think and respond rapidly under pressure
• Passionate, energetic, and professional work approach