SUPERVISOR (MDI)

The Room Attendant Supervisor is responsible for overseeing housekeeping operations, ensuring guest rooms and public areas meet cleanliness and quality standards, and supervising a team of room attendants.

Key Responsibilities

1. Team Supervision

. Supervise and assign daily tasks to room attendants

. Monitor staff performance and productivity

. Train new employees on cleaning standards and procedures

. Ensure proper grooming and discipline of staff

2. Room Inspection

. Inspect cleaned rooms to ensure they meet hotel standards

. Check for maintenance issues and report defects

. Ensure rooms are ready for guest check-in on time

3. Operations Management

. Plan daily cleaning schedules and manpower allocation

. Coordinate with front office on room status (vacant, occupied, VIP)

. Handle guest requests and complaints related to housekeeping

4. Quality Control

. Ensure compliance with hygiene, safety, and cleanliness standards

. Monitor use of cleaning chemicals and equipment

. Maintain inventory of linen, amenities, and supplies