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Job Description

Supervise and coordinate daily restaurant/café operations.
Manage and guide service staff to ensure smooth operations.
Assign duties and work schedules to staff.
Ensure good customer service and handle customer feedback or complaints.
Monitor food quality, hygiene, cleanliness, and safety standards.
Check inventory and assist with stock ordering and control.
Ensure proper opening and closing procedures are followed.
Train and coach new and existing staff.
Monitor staff attendance, performance, and work discipline.
Handle cash/ payment transactions and daily sales closing when required.
Coordinate with kitchen staff to ensure timely and accurate food service.
Assist the manager with daily operational and administrative tasks.
Ensure compliance with company policies and Singapore food safety requirements.

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