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  • Fresher (< 1 year)

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SUPERVISOR
ec manpower pte. ltd.

SUPERVISOR

ec manpower pte. ltd.
3-6 Years
SGD 3,000 - 5,200 per month
  • Posted a month ago
  • Be among the first 10 applicants

Job Description

Roles & Responsibilities

  • Managing a team of representativesoffering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought toyour attention.
  • Creating policies and procedures.
  • Planning the training and standardizationof service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individualrepresentatives and of the team.
  • Conducting quality assurance surveys withcustomers and providing feedback to thestaff.
  • Possessing excellent product knowledge toenhance customer support.
  • Maintaining a pleasant workingenvironment for your team.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Customer Service
Employment Type:
Full time

Key Skills

Resolve Complaints

Support Marketing Team

Housekeeping
Supervisory Skills

Staff Recruitments

Ground Services Training Delivery

Monitoring team performances

Purchasing
Administrative Support
Accountability

Quality Assurance Procedures

Customer Service Processes

Emotional Intelligence
policy development
Last Updated: 02-10-2026 05:17:17 PM

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