The F&B Supervisor is responsible for overseeing daily food and beverage operations to ensure exceptional customer service, high-quality standards, and efficient team performance. This role requires a hands-on leader who can manage staff, maintain inventory, and contribute to the overall success of the establishment.
Key Responsibilities:
- Operations Management:Supervise and coordinate day-to-day F&B operations, ensuring smooth service.
Monitor quality standards for food, beverages, and service to maintain customer satisfaction.
Enforce health, safety, and hygiene standards in line with regulatory requirements.
- Team Leadership & Training:Lead, train, and motivate F&B staff to deliver high-quality service.
Conduct regular team briefings and provide on-the-job training.
Assist with staff scheduling, ensuring adequate coverage during peak periods.
- Customer Service:Handle guest inquiries, feedback, and complaints professionally and efficiently.
Foster a positive dining experience by ensuring attentive and personalized service.
- Inventory & Cost Control:Monitor stock levels, conduct inventory checks, and coordinate with suppliers as needed.
Assist in managing costs, including labor, supplies, and waste reduction.
- Administrative Duties:Assist with budgeting, sales forecasting, and reporting as required.
Support the F&B Manager with event planning and special promotions.
