Studio Manager BFT Kampong UBI
Lead. Grow. Own. Build a high-performance fitness business from the ground up.
About Us
BFT (Body Fit Training) is Australia's fastest-growing and most advanced group training methodology. With over 300 studios globally and a science-backed training system that delivers real results, BFT Kampong UBI is proud to be the official HYROX Training Center in Singaporeand we're just getting started.
We're looking for a Studio Manager who thinks like an owner, leads like a coach, and operates like a high-performance athlete. If you're hungry to build, scale, and lead a fitness business with full operational control and real growth upsidethis is the opportunity for you.
Your Role: Studio Manager (Full-Time)
You will be the driving force behind everything: studio performance, team development, member satisfaction, lead conversion, and community culture. You won't just manage the studioyou'll run it like it's your own.
Key Responsibilities
1. Own Studio Operations
- Run day-to-day operations for BFT Kampong UBI with precision and pride
- Manage class schedules, equipment maintenance, cleanliness, and studio presentation
- Ensure SOPs are followed and continuously improved to scale quality and efficiency
- Be available during all operating hours for decision-making and member touchpoints
2. Drive Sales & Growth
- Handle all leads across platforms (walk-ins, digital, ClassPass, Telegram, referrals)
- Execute conversion-focused follow-up systems via CRM tools (Go High Level, Mindbody, Hapana)
- Lead membership sales conversations, from studio tours to closure
- Design and execute monthly promotions, outreach campaigns, and community events
- Track KPIs: trial-to-member conversion, revenue, CPL, attendance, etc.
3. Lead the Team
- Manage full-time, part-time, and freelance coaches and front desk team
- Lead weekly huddles, performance reviews, and coach development
- Ensure team professionalism, punctuality, and alignment with brand culture
- Recruit, onboard, and schedule new talent as the studio grows
4. Deliver World-Class Member Experience
- Personally welcome trial members and ensure a high-conversion experience
- Handle escalations and customer service issues with speed and empathy
- Design and run monthly check-ins, milestone recognitions, and NPS feedback loops
- Foster a high-retention culture through community building and personal connection
5. Strengthen Programming & Class Quality
- Collaborate with coaches to ensure consistent delivery of the BFT training methodology
- Step in to coach sessions when neededlead by example on the floor
- Monitor class attendance trends and member feedback to optimize scheduling
6. Execute Marketing & Content
- Coordinate with marketing partners on performance campaigns and content strategy
- Oversee in-studio content capture (Reels, testimonials, transformation stories)
- Promote studio events, challenges, and partnerships across relevant channels
7. Set Strategic Goals
- Work directly with the founder on quarterly goal setting across revenue, retention, and team performance
- Lead business reviews and strategy alignment sessions monthly
- Build and implement new SOPs as needed to scale studio performance
Who You Are
We're looking for ambitious, entrepreneurial professionals with a passion for fitness and a track record of building or managing high-touch operations. You're equal parts doer, leader, and strategist.
Requirements
- 3+ years in team leadership or studio management (fitness industry required)
- Strong sales, operations, and people management background
- Proven track record in hitting KPIs and driving business growth
- Excellent communication, coaching, and conflict-resolution skills
- Familiarity with fitness CRMs and booking tools (Mindbody, Go High Level, Hapana, Stripe)
- Able to coach group classes when needed (Bonus: BFT or HYROX training experience)
What You Get
- Competitive Salary + uncapped performance bonuses
- Free BFT membership + discounted rate for spouse/family
- Career progression path to multi-studio management or regional leadership
- Regular access to professional development, education, and certifications
- High-growth environment with autonomy to lead and innovate
- An energised, purpose-driven team culture where your impact is visible every day
Your Growth = Our Growth
This is not a stepping-stone jobit's a platform for long-term leadership in one of the most exciting fitness brands globally. If you have the vision, drive, and discipline to build a studio that runs at peak performance, we want to hear from you.
Location: On-site at BFT Kampong UBI, Singapore
Job Type: Full-Time
Schedule: MondayFriday (Some weekend availability for events or campaigns)
Supplemental Pay: Monthly performance bonus, yearly bonus
Apply now and let's build Singapore's fittest, most connected training communitytogether.
