Strategic Service Delivery Lead (Power & Industrial) - Confidential

Long‑term service agreements have become a fundamental strategic tool for managing operational risk

Your new company

Our client is a well-established organisation operating within the energy and heavy industrial sector, known for delivering long-term service solutions for large-scale assets. Due to the confidential nature of this search, further details will be shared at a later stage of the interview process.

Your new role

You will be responsible for the end-to-end management and execution of long-term service agreements, covering both technical and commercial aspects of service delivery. Acting as the primary point of contact for customers and internal stakeholders, you will oversee planned and unplanned maintenance activities, outage execution, vendor coordination, and performance reporting.
You will play a key role in ensuring contractual obligations are met while maintaining high standards of operational excellence, cost control, safety, and customer satisfaction.

Key responsibilities include:

• Managing the technical and commercial scope of long-term service contracts
  
• Planning and leading major maintenance and outage activities
  
• Defining outage scope, schedules, HSE plans, budgets, and cost control measures
  
• Coordinating logistics, spare parts, manpower, and vendor engagement
  
• Monitoring costs against budget and managing deviations
  
• Leading post-outage reviews and continuous improvement initiatives
  
• Supporting operational troubleshooting and engineering investigations
  
• Building strong relationships with customer and internal stakeholders
  
• Contributing to service strategy, business development, and market initiatives
  
  

What you'll need to succeed

• Diploma or Degree in Engineering, Technical, or Business-related discipline
  
  
• Minimum 10+ years of experience, ideally within the energy, power generation, or heavy industrial sector
  
  
• Proven experience managing long-term service agreements or service contracts
  
• Strong background in outage management, maintenance planning, or service operations
  
• Ability to balance technical leadership with commercial and contractual responsibilities
  
• Excellent communication, stakeholder management, and problem-solving skills
  

What you'll get in return

You will have the opportunity to take on a high-impact, senior service leadership role with strong visibility across customers and internal stakeholders. The role offers exposure to complex operations, long-term contracts, and strategic decision-making within a stable and growing sector, along with a competitive remuneration package.

What you need to do now

If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.