Splunk Engineer

Splunk Enterprise, Splunk Observability and Splunk ITSI

ITSM - Information Technology Service Management, BMC Remedy ITSM, Infra Automation, LINUX

Scope of RE for the project.

. Implement and enable applications for Splunk APM (Application Performance Monitoring), RUM (Real User Monitoring), and Synthetic monitoring.

. Onboard new applications and services to the Splunk monitoring platforms, APM, RUM, and Synthetic.

. Maintain Splunk Observability tools including Infrastructure Monitoring

. Continuously tune and optimize alert rules to reduce false positives/negatives and improve incident detection.

. Coordinate with the Operations team for patching and upgrading of Splunk agents across environments.

. Proactively monitor hosts, applications, and infrastructure components to detect and resolve issues early.

. Create and fine-tune dashboards to provide actionable insights and visibility into system and application health.

. Configure and manage paging and alerting duties to ensure timely responses to incidents.

. Collaborate with cross-functional teams to improve monitoring coverage and effectiveness.

. Organize and lead bi-monthly operational meetings related to Splunk and monitoring activities.

. Manage Business As Usual (BAU) tasks along with continuous enhancements to the monitoring solutions.

. Develop, maintain, and update documentation, including Standard Operating Procedures (SOPs) and knowledge base articles.