Responsibilities
In search for a competent and dynamic individual contributor for daily operations, and maintenance of the organization's IT infrastructure and Operations. This includes servers, storage, but with a primary focus on networking, and cyber security management in a Hybrid cloud environment. The IT Infrastructure Specialist will also work with other IT teams to ensure that the organization's IT systems are aligned with the business goals.
Network Monitoring And Troubleshooting
- Monitor network performance and troubleshoot connectivity issues.
- Investigate and resolve network outages or performance bottlenecks.
Network Infrastructure Management
- Assist in the configuration and deployment of network equipment (e.g., routers, switches, firewalls).
- Maintain and update network documentation and diagrams.
Security System Implementation
- Assist in implementing and maintaining security measures (e.g., firewalls, intrusion detection/prevention systems).
- Support endpoint security solutions and antivirus deployments.
Vulnerability Assessment And Patch Management
- Participate in vulnerability assessments and assist in remediation efforts.
- Help in deploying patches and updates to network devices and systems.
Incident Response And Security Monitoring
- Participate in incident response activities during security breaches or incidents.
- Monitor security systems and analyze logs for potential threats.
User Support And Training
- Provide technical support and troubleshooting assistance to end-users.
- Educate users on security best practices and policies.
Compliance And Policy Adherence
- Assist in enforcing network security policies and procedures.
- Ensure vendors compliance with industry standards and regulations.
Collaboration And Documentation
- Collaborate with team members and cross-functional teams on network and security projects.
- Document network configurations, security policies, and procedures.
Continuous Learning And Development
- Stay updated on emerging technologies and security trends.
- Pursue certifications and training to enhance skills (e.g., CompTIA Security+, Cisco CCNA).
Teamwork And Communication
- Work collaboratively with team members to achieve project goals.
- Communicate effectively with stakeholders and end-users.
Qualifications
- Degree/Diploma in IT/IS related discipline
- At least 3 years of experience in IT/IS industry
- Excellent communication and interpersonal skills
- Some project management experience
- Knowledge in ITIL v3 or later
