Software Engineer (RPA, AI & Central Platforms)

About the Role

We are looking for a Software Engineer to design, develop, and support automation and AI-driven solutions across Robotic Process Automation (RPA), Large Language Models (LLMs), and central digital platforms.

This role involves working on end-to-end workflow automation initiatives to modernise processes, improve service delivery, and enhance operational efficiency through the integration of automation and AI technologies.

Key Responsibilities

Automation Development

• Develop and enhance automation workflows using tools such as UiPath and Power Automate

• Build scalable, maintainable, and reusable automation components

• Implement structured exception handling, logging, and monitoring

• Collaborate with stakeholders to translate requirements into automated solutions

AI & LLM Integration

• Integrate AI/LLM capabilities into workflows for use cases such as document processing, summarisation, and classification

• Develop AI-enabled automation solutions to improve efficiency

• Ensure compliance with organisational standards on data protection, governance, and security

Platform Integration & Configuration

• Configure and integrate digital platforms and tools into business workflows

• Support end-to-end system integration across automation, AI, and enterprise platforms

User Experience & Collaboration

• Work with cross-functional teams to support user journey design and service improvements

• Translate requirements into intuitive dashboards, portals, and reporting interfaces

Operations & Support

• Provide ongoing support and enhancements for deployed solutions

• Troubleshoot issues and ensure system reliability

• Maintain technical documentation and support system lifecycle activities

Requirements

Technical Skills

• Experience in RPA tools such as UiPath and/or Power Automate

• Familiarity with API integrations and system workflows

• Basic understanding of AI/LLMs and prompt design concepts

• Knowledge of software development or automation lifecycle practices

Experience

• At least 2 years of relevant experience in software engineering or automation development

• Experience in delivering automation solutions in a professional environment

Skills & Attributes

• Strong analytical and problem-solving abilities

• Good communication and documentation skills

• Ability to work both independently and in a team environment

• Structured and detail-oriented approach to work

Preferred Qualifications

• Relevant certifications in UiPath or Microsoft Power Platform

• Experience working with enterprise AI platforms (e.g., Azure OpenAI, AWS Bedrock)

• Exposure to secure or regulated environments

• Familiarity with containerisation or modern deployment practices

Additional Information

• Employment Type: Full-time, Contract (12 months, renewable)

• Working Hours: Monday to Friday, standard office hours

• Start Date: May/June 2026