Social Worker

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

ACCOUNTABILITY

Reporting to: Social Work Assistant Manager, Social Work under the direction of Head of Home

MAIN PURPOSE / OBJECTIVES:

As a member of The Haven Social Services Team, you are expected to provide effective Case Work Services for clients and support to provide high quality of care to meet the diverse needs of Children entering the residential service. To provide and ensure that the emotional, social, behavioural, developmental, therapeutic and educational needs of clients are met during the client's stay in the Home. You will need to support the Manager in guiding and ensuring work delivery in the Service and observance of Standard of Care, Social Work practice and ethos.

MAIN DUTIES AND RESPONSIBILITIES

1. Case Work Management / Supervision

1.1 Effective use of therapeutic approaches and other intervention strategies to stabilize and regulate emotions of clients.

• Provide regular updates and work with other relevant professional to facilitatedecision making on placement plan for clients.
• Ensure behaviour support management strategies are in place to effectively manage challenging behaviours of clients.
• Support in developing and review of Standard Operating Procedures (SOPs) in compliance with the Ministry and Licensing guidelines.
• Provide training to direct care staff on communication techniques and other skills that will facilitatepositive interactions with the clients.
• Ensure that client admissions are facilitatedupon referral and a smooth transition for clients to settle down in the programme.
• To develop and regularly review the Individualised Care Plan of each client, with inputs from the Block Management Team.
• To work with the clients families to facilitatefor a smooth transition and reintegration home.

1. Programme Development and Evaluation
   • Plan and implement programmes that will complement the goals of the Service and that are engaging and therapeutic in intervening with the children and young persons.
   • Monitor to maintaina daily programme schedule to ensure that clients are kept sufficiently engaged.
   • Evaluate the outcome of the project/Program against the objectiveson a regular basis.

1. Community Resources and networking
   • Establish close working partnership both internally (The Haven, Gracehaven, IPAC and Residential program Team and volunteers) and other stake holders so as tomaximise community resources and support systems.

1. Service Development
   • Advocate and represent the rights, needsand welfare of Clients through official platforms, to address service gaps, concerns or issues that will promote and enhance the service delivery for beneficiaries.
   • Provide regular updates to the Social Work Manager and Senior Management (SM) and MSF on the progress of the clients and highlight Operational issues where relevant.

1. Professional Development
   • Promote professional development through identifying learning needs, transfer of skills and knowledge and offer training where appropriate.

1. Administration
   • Complete all necessary documentation for all clients including admissionforms, discharge summaries and other ongoing records.
   • Support in staff induction/orientation/ appraisal/training when required.
   • Coordinate and compile reports for presentation in various boards both internal and external.
   • Undertake any other duties as and when requiredand in consistent with the position.

QUALIFICATIONS

Core Qualifications & Requirements

• Education: Bachelor's or Master's Degree in Social Work, or a Graduate Diploma in Social Work from a recognized institution.
• Experience: 1 to 3 years of relevant work experience in residential settings, child protection, or with families.
• Certifications: Preferably Registered with professional bodies (e.g., Singapore Association of Social Workers ).
• Skills: Proficiency in child development, trauma-informed care frameworks, risk assessment, and intervention strategies.
• Competencies: Strong report-writing, case management, and ability to handle crisis situations.

OTHER INFORMATION

Working Hours

Please be informed that it is a 5-day work week and the total work hours is 44 hours per week.

Under normal circumstances the hours of duty will be as follows:

9.30am to 6.30pm - Monday to Friday (inclusive 1 hour lunch break)

It will be at the discretion of your Centre/Department in charge or his/her assigned representatives to determine whether you will be required to work any of the unutilised hours according to the operational needs of the Centre/Department and within the legitimacy of the employment laws where applicable.

The program is a 24/7 residential care facility, hence flexibility in work arrangement is expected.

Work Location

The Salvation Army

Children and Youth Group - Gracehaven Fostering Agency

3 Lorong Napiri

Singapore 547528

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application
2. b) the administration of the employment with TSA and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

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Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

Please note that your application will be sent to and reviewed by the direct employer - The Salvation Army Singapore