We are seeking an experienced ServiceNow Developer with strong expertise in App Engine development and HRSD module to join our team. This role combines hands-on development with technical leadership responsibilities, guiding junior developers whilst delivering complex ServiceNow solutions.
Key Responsibilities
- Lead the development and implementation of custom applications using ServiceNow App Engine
- Provide technical mentorship and guidance to junior developers
- Design and develop complex workflows, business rules, and custom applications
- Establish coding standards and best practices for the development team
- Conduct code reviews and ensure quality of deliverables
- Troubleshoot complex technical issues and provide solutions
- Create technical documentation and knowledge base articles
- Participate in architecture discussions and solution design sessions
Required Qualifications
- Minimum 7 years of ServiceNow development and implementation experience
- Minimum 3 years of hands-on experience with ServiceNow App Engine development and HRSD.
- Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)
- Experience in at least 2 large-scale ServiceNow implementations
- Strong expertise in JavaScript and ServiceNow scripting
- Proven track record of technical leadership and mentoring
Technical Skills
- Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates
- Expertise in ServiceNow scripting using JavaScript
- Strong understanding of ServiceNow platform capabilities and limitations
- Proficiency in:
- Business Rules
- Client Scripts
- UI Policies
- UI Actions
- Workflows
- Flow Designer
- Integration Hub
- Service Portal development
- Experience with source control and deployment tools
- Knowledge of REST/SOAP web services and APIs
Technical knowledge (any of the following area)
- ServiceNow: ITSM, CSM, HRSD,IRM, App Engine Studio, Flow Designer, Integration Hub
Leadership Skills
- Demonstrated ability to mentor and guide junior developers
- Experience in conducting technical training sessions
- Strong code review and quality assurance skills
- Ability to translate complex technical concepts to non-technical stakeholders
- Experience in estimating development effort and managing technical deliverables
Additional Requirements
- Experience with Agile development methodologies
- Strong problem-solving and analytical skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Experience in creating technical documentation
Preferred Qualifications
- Experience with multiple ServiceNow releases and platform upgrades
- Knowledge of ITIL processes and frameworks
- Experience with performance tuning and optimisation
- Background in implementing ServiceNow best practices and governance
- Additional technical certifications in relevant areas
