Service Sales - Telesales (B2B)

Your new company

Our client is a well‑established regional organisation operating in the B2B services space, supporting customers across multiple Southeast Asian markets. The business places strong emphasis on customer experience, service reliability, and sustainable growth, with a continued focus on strengthening its after‑sales and support capabilities across the region.

Your new role

As a Service Sales & Administration Specialist, you will support and grow the organisation's service business from Singapore, with regional responsibility covering Asia countries.

This is a hybrid commercial and operational role, combining service sales, contract renewals, customer engagement, and service coordination. You will act as a key point of contact for customers, supporting service revenue growth while ensuring accurate administration, effective coordination, and high standards of data quality.

Working closely with internal sales, service, technical, and finance teams, you will manage the service process end to end - from customer enquiry and quotation through to order processing, invoicing, and follow‑up - helping to achieve service targets and maintain strong customer relationships.

What you'll need to succeed

To succeed in this role, you will bring a strong customer mindset, commercial awareness, and the ability to manage service processes efficiently across regional markets.

Key requirements include:

• Experience in service sales, service administration, customer support, or a similar customer‑facing role within a B2B environment
• Ability to sell, renew, and manage service contracts, maintenance agreements, or support services
• Strong customer follow‑up and relationship‑building skills
• Experience preparing quotations, processing service orders, and coordinating service activities
• Familiarity with service management systems, CRM/ERP tools, and strong proficiency in Microsoft Excel and Word
• High attention to detail, with a focus on data accuracy and process discipline
• Ability to work independently while collaborating with cross‑functional and regional stakeholders
• Diploma or Bachelor's degree in Business, Engineering, or a related discipline preferred
• Experience supporting technical products, service programs, or aftermarket offerings will be an advantage.
  

What you'll get in return

In return, you will join a stable and growing organisation that values professionalism, teamwork, and continuous improvement. The role offers:

• A balanced position combining commercial responsibility and operational ownership
• Exposure to regional service markets and cross‑border collaboration
• Clearly defined performance expectations with a mix of service sales and operational KPIs
• A role designed with long‑term career development in mind, including potential progression into service account, operations, or commercial roles
• A collaborative working environment focused on delivering consistent service quality and customer satisfaction

What you need to do now

If you're interested in this role, click Apply Now to submit an up‑to‑date copy of your CV.
If this role is not quite right for you, but you are exploring new opportunities, please feel free to reach out for a confidential discussion on your career plans.