Customer Service Assistant (Camp Asia)

About Cognita Asia

Cognita Asia currently operates 11 schools in 5 countries, with more than 16,000 students. While our schools are part of a Group, they are unique in many ways. In Cognita Asia, we have a robust regional team that supports our schools. The team is based in Singapore and provides centralized support across various functions. We are looking for dynamic individuals who thrive in a collaborative and inclusive environment.

Our Regional team now has an exciting opportunity for a temporary Customer Service Assistant (Camp Asia) to join our fantastic team.

About Cognita
Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 90 schools in 16 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 100,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, Thrive in a rapidly evolving world.

About the role
As a Customer Service Assistant, you will play avital role in supporting the smooth operations of Camp Asia by handling customer inquiries, supporting the online booking process, and providing vital administrative and logistical support before and during camp sessions.

Who we are looking for:

• Communication Skills: Exceptional written and verbal skills.
• Detail-Oriented: A keen eye for detail, ensuring accuracy in all arrangements.
• Adaptability and Flexibility: Comfortable working in a dynamic, evolving environment where priorities may shift. The ability to multitask.
• Collaborative: A team player who values open communication and works well across departments to achieve common goals.
• Excel Skills: Possesses advanced Microsoft Excel skills.

Interested applicants please submit your application at https://cognitapeople.csod.com/ux/ats/careersite/1/home/requisition/2515c=cognitapeople&source=MyCareersFuture.

How to Apply
Complete this application before the closing date. The Closing Date for Applications is 17 April 2026.

Cognita Schools are committed to safeguarding and promoting the welfare ofchildren and young people and expects all staff, volunteers and other thirdparties to share this commitment. Safer recruitment practice and pre-employmentbackground checks will be undertaken before any appointment is confirmed.

We are an equal opportunities employer committed to diversity and treating allemployees with dignity and respect regardless of background.