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Job Description

Responsibilities

  • Focus on Customer Support Service / Troubleshooting on Vacuum and Compression system
  • Responsible for implementing client requirements, including technical queries and spare part inquiry
  • Coordinate the activities among functional departments on standardization of procedures and process to ensure servicing run smoothly.
  • Provide general servicing and overhaul of Nash products or package related equipment and discuss machine operation variations with engineers or other maintenance workers to diagnose problem/root causes and determine proper solutions
  • Provide technical support and on-site commissioning to existing and new clients effectively as and when required
  • Carry out on-site Vacuum audit
  • Carry out on-site inspections and tests on Nash engineered products and package related equipment
  • Ability to understand and read cross sectional, PIDs and simple electrical diagrams.
  • Promote sales and prepare quotations of spare parts to customers.
  • Handle pre and post service administrative work.
  • Schedule and preparate permits for the service jobs
  • Handle Warranty and Quality Claims between Customer and Factories

PRE-REQUISITES

  • Diploma / Higher Nitec Mechanical Engineering, preferably with 2 to 4 years of working experience
  • Min 2-4 years experience in service, installation, site commissioning related.
  • Familiarity with Liquid Ring Technology is an advantage but not a must
  • Good analytical & troubleshooting skills coupled with minimum sales skills.
  • Good team player & willing to deal with customer.
  • Dynamic and able to adapt in a fast-paced environment
  • Team player as well as the ability to work independently
  • Strong interpersonal & communication skills, able to relate findings and solutions effectively to customers and the team.
  • Valid Class 3 Driving License
  • Fresh Diploma holders are welcome to apply.

More Info

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Industry:
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Job ID: 151817661

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