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Job ID: 148973563
Skills:
Service Delivery Management, Service Delivery, Service Request Management, Incident Handling, Problem Solving, Endpoint Management, Management Skills, Achieving Kpis, Customer Satisfaction, monitoring SLAs, resolved escalations, point of contact for clients
Skills:
Enterprise Applications, Servers, Application Support, Incident Management, Problem Management, Virtualization, Service Delivery Operations Management, Biometric Systems, Service Governance, ITIL Knowledge or Certification, Infrastructure Networking, Customer Handling, Border Control Systems, Cloud-native Platforms, Technical Support, SLA KPI Management, Multi-vendor Environments, Security Systems
Skills:
Software Updates, service performance monitoring, stakeholder communication, Spare Parts Management, customer service KPIs, maintenance strategies, Crisis Management
Skills:
Servicenow, Prince2, It Service Delivery, Itil Service Management, Problem-solving, EUC Field Services, Reporting Documentation, ITSM Platforms, Executive Communication, Vendor Management, Project Management, Pmp, Stakeholder Management
Skills:
Servicenow, BMC Remedy, M365, Azure Ad, Jira, Endpoint Management, ITIL Foundation certification
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