About Us:
Helmsion Engineering is a Material Handling company established in 1993. We pride ourselves on delivering high-quality equipment and solutions to our clients, combining technical expertise with excellent customer service.
Role Overview:
We are seeking a highly motivated and results-driven Service Coordinator to join our dynamic team.
Responsibilities:
- Plan, coordinate and service job scheduling
- Monitoring service progress
- Communicating with service technician
- Liaising with customer and provide good customer service and attend to their enquiries
- Provide support to the Service/After Sales Department
- Involve with ERP pertaining to Service Department issue
- Monitoring attendance records of service technician
Requirements
- Diploma or Technical Education
- Excellent time-management with consistent follow-up skills
- Good communication skills with the ability to establish and maintain good relationships with contacts
- Basic spare parts knowledge preferable
- Proficient in Microsoft Office and preferable with ERP experience
- Engineering-base education/training (Mechanical, Electrical, or related field) is an advantage.
- Having the ambition, and dedicated attitude to be in the profession
- Self-motivated, results-oriented, and able to work independently or as part of a team.
What We Offer:
- Competitive salary (commensurate with candidate's skill and experience).
- Training and tools for the job.
- Opportunities for professional growth and development.
- Supportive work environment with a collaborative culture.
- Exposure to cutting-edge products and technologies.
(Note : Interested applicants, please send in your updated resume to [Confidential Information])
