- Handle incoming calls, emails, and customer inquiries promptly and professionally
- Resolve customer issues by identifying problems and coordinating solutions with internal teams or partners
- Maintain and update service records and work orders accurately in the system
- Coordinate with vendors and partners on service requests, returns, or maintenance needs
- Schedule and plan resources for maintenance and service activities
- Keep clear records of customer interactions, feedback, and follow-ups
- Support service processes, including documentation and reporting
- Ensure customer satisfaction by delivering professional and proactive support
- Adhoc duties as assigned
Requirements:
- Min Diploma
- Min 1 year experience in related field
- Proficient in NAV system is an advantage
- Location: Tai Seng
- Working Hours: Monday to Friday (9am - 6pm)
- Salary: Up to $3500
How to apply:
Please forward your resume in MS WORD FORMAT to
Interested applicants kindly state your expected salary, last drawn salary and starting date.
We regret to inform that only shortlisted candidates will be notified.
Log on to www.e-cruitteam.com.sg for more job opportunities!
EA Personnel: Wong Lin Lin
EA Reg ID: R1659675
EA Licence No.:19C9603
