- Serve as the regional technical authority, supporting customer operations
- Be the go-to technical expert for semiconductor test solutions
About Our Client
A global technology leader in semiconductor test solutions, this company develops and manufactures advanced automated test equipment used by the world's top chipmakers. With a strong focus on innovation, precision engineering, and high-volume manufacturing reliability, it supports customers across logic, memory, and high-performance computing markets. Its solutions enable the testing, validation, and quality assurance of next-generation semiconductor devices, powering everything from consumer electronics to data centers and AI systems. The organization is known for its deep technical expertise, strong customer partnerships, and commitment to pushing the boundaries of test performance and automation.
Job Description
- Provide expert-level escalation support for handler, prober, and thermal-related issues at customer sites
- Lead root-cause analysis on complex mechanical, thermal, and automation challenges impacting uptime, yield, or throughput
- Minimise production impact through rapid diagnosis, structured troubleshooting, and corrective action
- Track field failure trends and proactively collaborate with global engineering teams to drive product improvements
- Plan and execute NPI evaluations for next-generation handling and thermal solutions
- Validate performance across throughput, stability, thermal accuracy, and production robustness
- Analyse evaluation data and translate findings into clear, actionable feedback for R&D
- Propose design and solution enhancements to ensure scalable, reliable production deployment
- Own handler and prober product safety tracking and follow-up (RFI, FCO, ANZEN)
- Ensure safe operation of equipment and protection of customer devices through robust procedures and training
- Partner with field and engineering teams to continuously improve equipment reliability and compliance
- Deliver advanced technical training to field service engineers and customers
- Conduct workshops, optimisation sessions, and train-the-trainer programs
- Raise regional technical competency and reduce repeat escalations through structured knowledge sharing
The Successful Applicant
- Bachelor's or Master's degree in Mechanical, Thermal, Mechatronics Engineering, or a related discipline
- Strong hands-on experience in:Semiconductor final test handlers / probersThermal technologies (high-power, hot/cold, temperature control)Automation and electromechanical systems
- Excellent troubleshooting, data analysis, and root-cause problem-solving skills
- Ability to operate confidently in customer-facing, high-pressure escalation scenarios
- Comfortable collaborating across regional and global teams
- Strong communicator who can translate complex technical issues clearly
- Natural mentor who enjoys coaching engineers and sharing knowledge
- Global mindset with the flexibility to support regional teams
What's on Offer
Joining this organization means becoming part of a global leader at the forefront of semiconductor test innovation, where you'll work with cutting-edge automated test technologies used by the world's top chip manufacturers. You can expect a role with real technical depth, continuous learning, and exposure to advanced engineering challenges across both local and international customer sites. Beyond competitive compensation and strong career progression pathways, you'll collaborate closely with world-class engineering teams, contribute to next-generation product improvements, and build expertise in high-demand areas like factory automation, smart manufacturing, and advanced test systems. It's an environment that values innovation, technical mastery, and customer excellence-ideal for engineers who want to grow fast and make a visible impact.
Contact
Timothy Huang (Lic No: R1980928/ EA no: 18S9099)
Quote job ref
JN-012026-6912610
Phone number
+65 6416 9863
