Senior Technical Manager, Industrial Product

Semiconductor Lithography Equipment Field Service

- Train team members on knowledge relating Semiconductor Lithography Equipment.

- Identify root cause of troubles and provide relevant solutions.

- Conduct training and create awareness on Semiconductor Lithography Equipment safety to all team members.

Improvement of Semiconductor Lithography Equipment Service Revenue

- Carry out customer's equipment stable operation and improvement of functionality.

- Work with customer to propose solutions to enhance productivity.

- Conduct activities to further improve the division's service revenue.

Liaison with headquarter in Japan

- Continue to build rapport and establish a good relationship with headquarters.

- Report to headquarters in a timely manner.

- Cascade and share information from the headquarter to team members.

Job Requirement

. Minimum 15 years of servicing experience in Semiconductor Lithography Equipment.

. Possess regional experience in the required field.

. At least a bachelor's degree in engineering.

. Possess good knowledge of Semiconductor Lithography Equipment.

. Possess excellent written and verbal communication in both English & Japanese as this role will need to liaise frequently with head office in Japan.

. Good project management skill.

. Strong organizational and leadership skill.

. Good knowledge of Microsoft Word, Excel, and PowerPoint.