Skills and Qualification
- At least
Degree in Computer science / IT / Engineering or equivalent - Good technical skills in engineering, computer, and IT systems, and preferably in communications technologies as well
- Good working knowledge of Life Cycle Management and Systems Engineering in Windows server platform not limited to Microsoft System Centre suite of products.
- Microsoft Server Operating System
- Nutanix Acropolis Hypervisor
- Ubuntu
- Redhat
- Citrix Virtual Desktop
- BeyondTrust PIM/PAM
- RSA Security Appliance
- Splunk
- Solarwinds
- Tenable VMS
- Veeam Backup
- Ansible Automation Platform
- Tenable VMS
- At least 1-3 years experience in Information Technology industry in the areas of Microsoft, Nutanix or Citrix system implementation, project management and O&S.
- Good communication and writing skills
- Shall have experience in performing project management, handle technical challenges and in liaising with the user and vendor to define business requirements and deliver technical solution.
Scope of work
. Provide technical support for maintenance, patching, and upkeep of Microsoft, Nutanix and Citrix server systems.
. Assist in managing compliance-related tasks to ensure regulatory adherence.
. Collaborate in troubleshooting and resolving system issues to minimise downtime.
. Support day-to-day service and change requests, ensuring timely and efficient delivery.
. Manage IT equipment inventory, including tracking, condemnation, and disposal processes.
. Coordinate with vendors and clients to facilitate deployments, system refreshes, and other technical initiatives