Do meaningful work with us. Every day.

At Amplify Health, we're looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision.

The Senior Specialist, Product Manager, Clinical Informatics at Amplify Health plays a critical role in shaping the future of digital health solutions across Asia. This position operates at the intersection of technology, healthcare, and innovation, driving transformative initiatives that improve patient outcomes and redefine healthcare delivery models.

The Product Manager is responsible for the end-to-end lifecycle management of products-from ideation and concept validation to development, launch, and continuous optimisation. This includes defining the product vision, setting strategic priorities, and ensuring that every product aligns with Amplify Health's mission to make healthcare more accessible, affordable, and effective.

The role requires a strategic thinker and hands-on executor who can translate high-level business objectives into actionable product roadmaps. The Product Manager leverages emerging technologies such as AI, machine learning, and cloud-native architectures to deliver innovative solutions that meet evolving customer needs and regulatory requirements.

As a key leader, the Product Manager collaborates cross-functionally with business, technology, and external partners to ensure seamless delivery. They champion customer-centric design principles, integrating behavioural insights and advanced analytics to personalise health experiences and improve engagement.

This position is ideal for a visionary product leader who thrives in a fast-paced, scale-up environment, embraces complexity, and is passionate about leveraging data and technology to transform healthcare across Asia.

Responsibilities

1) Clinical Product Strategy & Vision

• Own 1 clinicalbacked product strategy and multiyear roadmap aligned to customer outcomes and business objectives.

• Drive the clinical, insurance and technology roadmap and vision of the product will intersect clinical and insurance

• Define target problems, personas, JTBDs, and success metrics for payers, providers, employers, and members.

• Drive datainformed prioritization using frameworks such as WSJF, RICE, or equivalent value models.

• Make explicit tradeoffs balancing customer value, technical complexity, regulatory risk, and commercial impact.

2) Discovery, Design & Outcomes

• Run structured discovery (customer interviews, prototype tests, betas, VOC programs), and instrument products with dashboards/analytics to measure adoption, engagement, and outcomes.

• Champion API-First design for B2B scalability and enhanced Integration experience adoption through use-cases based interfaces, SDKs, Implementation guide.

3) Interoperability & Data Architecture

• Partner with architecture/engineering to deliver API first, cloud agnostic services and integrations, leveraging HL7 FHIR/SMART on FHIR for data models, auth and scopes, and secure EHR/payer connections.

• Ensure solutions can ingest/serve longitudinal health data and payer data, and support bulk data and near real-time workflows where appropriate.

4) Privacy, Security & Compliance

• Embed privacy by design for example, align to PDPA in Singapore (and analogous regimes in other markets), and incorporate NEHR/HIB data sharing requirements in Singapore.

• Collaborate with InfoSec to implement ISO/IEC 27001 controls and pursue standard like HITRUST aligned assurance for healthcare customers, as appropriate to product scope.

5) Delivery & Quality

• Run Agile delivery with crisp backlog management, well-formed PRDs/Epics/Stories, and definition of done that includes security, privacy, performance, and observability.

• Drive experimentation and A/B testing ensure robust post launch monitoring and incident response playbooks are in place for mission-critical B2B Integrations.

6) Go-To-Market & Commercialisation

• Partner with Sales, CS, Clinical and Operations on packaging, pricing, launch readiness, and product enablement playbooks, with minimum adjustments to different customer segment and country.

• Own success metrics: time to value, logo/market expansion, renewal/retention, measured clinical/financial outcomes per solution.

Candidate Profile

Experience and Qualifications

• Bachelor's degree in Business, Computer Science, Engineering, or a related discipline required.

• Medical degree (MD/MBBS), health sciences background, MBA, or other advanced degree is highly advantageous.

• Minimum of 5+ years of experience in either:

  • B2B product management with end-to-end lifecycle ownership and a demonstrated track record of delivering impactful features, or

  • A healthcare insurer environment, with strong understanding of end-to-end processes, operational workflows, and key pain points.

• Proven ability to deliver complex, cross functional products within agile development environments.

• Strong interoperability awareness, including understanding of OpenAPI concepts, FHIR resources, and how SMART on FHIR enables secure, scoped access to health data (OAuth 2.0/OIDC and app launch patterns).

• Working knowledge of data privacy and security requirements, including PDPA obligations (consent, purpose limitation, protection, and breach notification), with experience collaborating with Information Security teams toward ISO 27001 controls.

• Demonstrated proficiency in prioritisation and value-based decision making, leveraging frameworks such as WSJF and RICE, defining KPIs and OKRs, and applying product analytics to measure outcomes.

Competencies & Core Characteristics:

We are seeking a leader who embodies the following competencies and characteristics essential for success in our scale-up environment:

• Health InsurTech Domain Expertise: Deep understanding of the endtoend healthcare insurance ecosystem, including insurers, providers, regulators, and partners across payments, integrations, operations, product, member, claims, and clinical journeys. Demonstrates either deep expertise in one or two APAC markets, complemented by a strong perspective on global best practices. Brings a nuanced understanding of customer pain points across the lifecycle, with clear judgment on which problems customers are willing to pay to solve.

• Clinical Domain Knowledge: Working knowledge of clinical coding and terminology used by payers and providers (e.g., CPT, ICD10CM, ICD11). Familiarity with clinical tools such as coders, groupers, and classification systems. Understanding of clinical measurement and outcomes frameworks (e.g., AHRQ, HEDIS), WHOaligned pathways for member programmes, and evidencebased clinical guidelines. Demonstrates awareness of how clinical variation impacts insurer and provider economics and outcomes, as well as CMSinfluenced guidelines related to payment models, quality programmes, screening, prevention, and valuebased care initiatives.

• Technical Expertise Domain: Demonstrates strong technical fluency to effectively bridge business and technology, enabling secure, scalable product delivery. Proficient in agile delivery, data analytics, cloud platforms, and APIdriven architectures, with awareness of emerging technologies such as AI/ML and IoT. Applies privacybydesign principles and collaborates closely with UX/UI, engineering, and security teams to deliver customercentric and compliant solutions.

• Customer Obsessed & Outcome-Driven: Acts as a relentless advocate for customers, prioritising user needs, seamless integration experiences, and realworld outcomes in every decision. Leads continuous discovery through customer interviews, structured betas, pilots, and voiceofcustomer feedback loops. Champions usercentric and APIconsumercentric design to maximise adoption and engagement. Defines and tracks clear northstar metrics-such as adoption, engagement, and clinical and financial impact-using realtime dashboards and analytics.

• Strategic Architect: Translates business vision into scalable product architecture and a coherent longterm roadmap. Demonstrates foresight in anticipating market, regulatory, and technology trends, and aligns product strategy with organisational goals and growth ambitions.

• Data-Driven Decisiveness: Leverages experimentation, data, and evidencebased insights to inform prioritisation, validate hypotheses, and optimise outcomes. Applies structured prioritisation frameworks (e.g., WSJF, RICE) and OKRs to balance customer value, risk, and business impact. Comfortable running experiments and learning rapidly from both successes and failures.

• Unifier & Cross-Functional Influencer: Builds trusted relationships across business, technology, clinical, and external partner teams. Excels at influencing without authority, driving alignment, and navigating complexity to deliver shared outcomes.

• Coach & Talent Multiplier: Develops highperforming teams through mentorship, coaching, and thoughtful delegation. Creates an environment of continuous learning and accountability, recognising and nurturing talent to maximise collective impact.

• Resilient Operator: Thrives in ambiguity and fast-paced environments, maintaining composure under pressure. Demonstrates adaptability and problem-solving skills to overcome challenges and deliver results.

• Insatiable Curiosity: Continuously explores emerging technologies, regulatory developments, and industry trends. Brings creativity, intellectual curiosity, and a willingness to experiment to drive innovation and differentiation.