Senior Security Coordinator

Job Purpose:
To coordinate and manage security operations across APAC region, ensuring compliance with OAI regulations, service standards, and client requirements.

Key Duties & Responsibilities

Operations & Coordination

• Coordinate daily security operations across assigned sites.

• Monitor manpower deployment and attendance.

• Arrange relief coverage and emergency replacements.

• Maintain updated duty rosters and deployment schedules.

Compliance & Documentation

• In the future, maintain security documentation when security team is in place (duty rosters, incident logs, training records).

• Ensure SOPs are implemented and followed at all sites.

• Assist in audits, inspections and compliance checks.

• Track licence expiry and training requirements.

Incident & Escalation Management

• Receive and coordinate response to security incidents.

• Support site supervisors during major incidents.

• Prepare consolidated incident and investigation reports.

• Escalate critical issues to Regional Security Manager / Head of Security.

Client & Internal Liaison

• Liaise with clients on operational matters and service performance.

• Attend coordination meetings when required.

• Handle feedback and complaints professionally.

• Communicate instructions clearly to internal stakeholders.

Training & Performance Support

• Assist in onboarding and induction of new team members.

• Support training, drills and exercises.

• Monitor staff performance and discipline issues.

• Recommend improvements to manpower deployment and procedures.

Administration & Systems

• Maintain databases for manpower, licensing and incidents.

• Prepare monthly reports and statistics.

• Use security systems (CCTV, access control, incident management systems) where applicable.

Requirements

• Minimum 3-5 years experience in security operations or coordination role.

• Strong organisational and multitasking skills.

• Good written and spoken English.

• Computer literate (Excel, Word, incident reporting systems).

• Able to be on-call when required.