Who are we
dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.
We are also recognized as one of Singapore's Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.
We are looking for a seasoned Senior Product Manager to lead and drive dtcpay's eSIM product strategy and global partnerships. This is a high-impact role that sits at the intersection of fintech and telecommunications, working closely with global carriers, MVNOs, and technology partners to bring innovative eSIM solutions to market.
Key Responsibilities
- Define and execute the global eSIM product roadmap, aligned with dtcpay's business objectives and market expansion strategy
- Build and manage strategic partnerships with global telecom operators, MVNOs, device manufacturers, and GSMA ecosystem partners
- Lead end-to-end product development from concept to launch, including requirements definition, cross-functional coordination, and go-to-market execution
- Drive commercial negotiations and partnership agreements with global carriers across multiple markets
- Translate complex technical eSIM architecture requirements into clear product specifications, working closely with engineering teams on SM-DP+, SM-DS, and eUICC integration
- Oversee API integration with telecom partners, ensuring seamless eSIM provisioning, profile management, and remote SIM management (RSM) workflows
- Stay ahead of industry trends, regulatory developments, and competitive landscape in the global eSIM space
- Collaborate closely with engineering, compliance, legal, and business development teams to ensure successful product delivery
- Define KPIs and track product performance, continuously iterating based on data and market feedback
Requirements
- 10+ years of experience in product management, with a proven track record of delivering complex products at scale
- Strong understanding of global telecom industry dynamics, commercial models, and partnership structures
- Solid understanding of eSIM/eUICC architecture, GSMA SGP.02 (M2M) and SGP.22 (Consumer) specifications, and remote SIM provisioning (RSP) processes
- Familiarity with telecom protocols and interfaces including SM-DP+, SM-DS, LPA, and OTA (Over-the-Air) profile management
- Experience working with or evaluating eSIM platform vendors, SM-DP+ providers, and system integrators
- Hands-on experience with eSIM provisioning platforms, profile lifecycle management, and QR code / push provisioning workflows
- Understanding of telecom regulatory frameworks across key markets (FCC, Ofcom, IMDA, MCMC) and their implications on eSIM deployment
- Exposure to IoT/M2M eSIM use cases in addition to consumer eSIM
- Experience in fintech, payments, or digital services
- Existing network within the global telecom and MVNO ecosystem
- Exposure to Southeast Asian, European, or Middle Eastern telecom markets
- Experience working with or within telecom operators, MVNOs, or eSIM platform providers
- Demonstrated ability to manage global stakeholder relationships across multiple markets and time zones
- Strong commercial acumen with experience in contract negotiation and partnership management
