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Senior Operations Manager
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Senior Operations Manager
Tung Lok Millennium Pte LtdThis job is no longer accepting applications
Job Description
Responsibilites
- Manage daily restaurant operations
- Provide excellent customer service at all time and ability to handle feedbacks
- Lead and train team members to achieve guest satisfaction, operation efficiency and productivity
- Monitor inventory to ensure that resources are used effectively and minimizing wastage
- Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas
- Any other ad hoc duties as assigned by the Company
Requirements
- Able to converse with Japanese guest
- Able to perform different shifts and work on weekends/public holidays
- Basic PC literate, well organized and self-motivated
- Have initiative and hardworking with positive attitude to learn and contribute
- Possess good communication and interpersonal skills
More Info
Key Skills
About Company
Skills:
warehouse management systems (WMS), enterprise resource planning (ERP) software, continuous improvement methodologies, Inventory Management, health safety and environmental compliance, lean management principles, logistics processes
Skills:
service level agreement , Manpower Planning, Sla Management, Leadership, Planning Maintenance, Mechanical, Electrical Infrastructure, Cmms, Maintenance Management, Customer Escalation Management, Electrical Engineering, Mechanical Engineering Management, Performance Management, judgment, Facilities Management
Skills:
management experience, Operational Efficiency, Leadership, Team Management, outlet operations, business development, Sales
Skills:
Service delivery, Operational leadership, Customer satisfaction metrics, Risk management
Skills:
Microsoft Office, Customer Experience, Event Planning, Event Operations, Safety Management