Senior Operations Executive

Key Responsibilities

• Handle day-to-day operational duties, including engineer repair tickets scheduling, data entry from customer system
• Assign and manage department schedule by maintaining calendars for department personnel and arranging meetings, conferences, and workflow.
• Communicate effectively with external parties, including customers, to address inquiries, resolve issues and maintain positive relationships.
• Liaise with external parties, including customers to ensure smooth operations and timely delivery of services.
• Manage hardware components, including recording, preparing spare parts, and coordinating the receipt and delivery to the warehouse.
• Maintain clean and organized documents - both paper and electronic files, keeping records up to date.
• Any other ad-hoc duties as assigned.

Qualifications

• O-Level and Minimum of 1-year administrative experience preferred.
• junior executive specialized in Clerical/Administrative support or equivalent.
• Meticulous and detailed oriented.
• Proactive, Responsible, fast learning and good communication
• Able to work independently and manage multi-task.
• Written & spoken English and Chinese to communicate with customers
• Proficient in Microsoft Office (e.g. Excel, Word).
• Candidate able to start within short notice will be an added advantage.