Senior Executive, Field Operations

Job Description

Operational Oversight

• Lead and supervise field operations at exhumation site to ensure timely, safe, and compliant execution of activities.
• Oversee data collection, verification, and management of site information to ensure accuracy and integrity of records.
• Monitor site progress, assess changing ground or weather conditions, and provide direction to the team on necessary adjustments.
• Ensure all safety protocols and operational procedures are implemented and adhered to on site.

Team Leadership

• Supervise and guide Field Operations team and diggers to maintain quality and productivity standards.
• Provide on-site coaching, problem-solving support, and ensure staff maintain professional conduct and service standards.
• Plan manpower deployment and schedule shifts to optimise operational efficiency.

Stakeholder Coordination

• Liaise with contractors, consultants, and regulatory agencies to ensure smooth coordination of work processes.
• Serve as the primary point of contact for families and next-of-kin, managing communication with empathy and professionalism.
• Escalate issues requiring management attention and recommend appropriate solutions.

Quality and Compliance

• Ensure all field operations are conducted in compliance with internal SOPs, safety guidelines, and legal requirements.
• Conduct regular site inspections and quality checks on contractor performance and work outcomes.
• Prepare and submit operational reports, incident logs, and performance summaries.

Continuous Improvement

• Identify process gaps and recommend operational improvements to enhance efficiency, safety, and service quality.
• Support management in reviewing and updating SOPs and training materials for field operations.

Job Requirements

• Candidate must possess at least NITEC or Diploma in any field.
• Minimum 3-5 years of relevant experience in site operations or project supervision.
• Excellent interpersonal skills with the ability to remain calm and composed when dealing with difficult clients
• Possess the initiative to complete tasks and is meticulous, with an eye for details
• Class 3 driving license preferred
• Microsoft Office skills especially in Microsoft Word, Excel & PowerPoint