About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Senior Officer - United Overseas Bank Ltd
Job Summary
We are seeking a highly motivated and experienced Senior Officer to contribute to the efficient and effective operations within United Overseas Bank Ltd. This role involves a blend of operational excellence, client engagement, and adherence to regulatory standards, ensuring the smooth delivery of banking services.
Job Responsibilities
- Execute and oversee daily operational tasks, ensuring accuracy, efficiency, and compliance with internal policies and external regulations.
- Process and verify various financial transactions, including but not limited to account opening, transfers, settlements, and loan applications.
- Provide exceptional customer service, addressing inquiries, resolving issues, and escalating complex matters to appropriate departments.
- Participate in the review and improvement of existing operational processes to enhance productivity and reduce risk.
- Prepare and analyze reports related to operational performance, compliance, and risk management.
- Assist in training and mentoring junior staff, sharing knowledge and best practices.
- Identify and mitigate potential operational risks, ensuring adherence to anti-money laundering (AML) and know-your-customer (KYC) guidelines.
- Collaborate with cross-functional teams to achieve departmental and organizational objectives.
- Maintain up-to-date knowledge of banking products, services, and regulatory changes.
Job Qualifications
- Bachelor's degree in Business Administration, Finance, Economics, or a related field.
- Minimum of 3-5 years of experience in a banking or financial services environment, preferably in an operational role.
- Proven understanding of banking operations, products, and services.
- Familiarity with regulatory requirements and compliance standards within the financial industry.
- Strong analytical and problem-solving skills with a keen eye for detail.
- Excellent communication (written and verbal) and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and relevant banking software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Demonstrated ability to manage multiple tasks and prioritize effectively.
Additional Requirements
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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