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Ngee Ann Polytechnic

SENIOR MANAGER, INTERNSHIP MANAGEMENT - CAREERS & GLOBAL IMMERSION

2-4 Years
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  • Posted 22 hours ago
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Job Description

[What the role is]

This is a 2-year contract position as Senior Manager, Internship Management in Careers & Global Immersion.

[What you will be working on]

Your responsibilities will include, but are not limited to, the following:

  • Internship Programme Governance and Quality Assurance
  • Maintain and review internship policies, guidelines, and governance frameworks to ensure consistency and compliance across programmes.
  • Analyse post-internship survey feedback from students and employers to monitor internship quality and learning outcomes.
  • Track key performance indicators and develop dashboards to provide insights into internship outcomes and programme effectiveness.
  • Identify trends and recommend improvements to strengthen internship experiences and industry relevance.
  • Internship Operations Management
  • Oversee the end-to-end operational delivery of the local internship programme.
  • Supervise the administrative team responsible for internship operations and ensure smooth execution of internship processes.
  • Manage internship cycle timelines, placement coordination, and operational workflows.
  • Ensure effective operation of the Internship Management System and accuracy of internship records.
  • Implement incident reporting and issue resolution protocols in accordance with governance frameworks.
  • Stakeholder Coordination and Industry Engagement
  • Work closely with Schools to coordinate internship placement pipelines and ensure alignment with programme requirements.
  • Support engagement with industry partners to facilitate internship placements and address operational matters.
  • Provide guidance and support to students, Schools, and employers on internship-related matters.
  • Facilitate effective communication among stakeholders to ensure smooth internship cycles.
  • Data Management and Reporting
  • Ensure accurate capture and management of internship data across systems.
  • Produce regular reports on internship participation, quality indicators, and outcomes.
  • Use data insights to inform programme improvements and support institutional reporting requirements.
  • Other Responsibilities
  • Undertake other duties that support the effective administration and continuous improvement of internship programmes.

[What we are looking for]

  • At least 2 years of relevant experience in programme management, internship management, industry engagement, or education administration.
  • Demonstrated experience in managing operational programmes involving multiple stakeholders, including coordination with internal teams and external partners.
  • Strong communication and stakeholder management skills, with the ability to work effectively with Schools, industry partners, students, and administrative units.
  • Experience in supervising teams or coordinating cross-functional teams to deliver programme outcomes.
  • Ability to analyse programme data, surveys, and feedback to generate insights and support continuous improvement.
  • A mature, organised and independent team player with strong problem-solving abilities and the capacity to manage complex programme cycles.

More Info

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About Company

Job ID: 147382557

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