Provide first and second level support for internal network and voice infrastructure, as well as technical support to resolve any network and voice-related issues.
Proficient in supporting Teams Phone, conducting network security reviews, patching, and audits. Responsibilities include configuring firewall rules, reviewing logs, and managing perimeter security.
Provide monthly/quarterly security reports. Review and recommend processes to manage operations efficiently.
Coordinate with vendors and manage budgets related operations.
Maintain thorough documentation and reporting on system performance, incidents, changes, and compliance.
Provide technical advisory services
Managing vendors and ensuring tasks are executed correctly.
Responsible for acquiring network equipment and services, maintaining billing records, tracking contract expiration dates, and coordinating payments.
Updating policies and SOPs, managing equipment inventory, preparing status reports for management, and handling corporate administrative procedures.
onduct regular site inspections to monitor progress and quality of work, focusing on critical systems
Address any quality issues or non-compliance promptly and effectively.
Identify potential risks associated with data center construction, including technology integration, environmental factors, and operational continuity
Develop mitigation strategies to minimize impact on project timelines and budgets
Monitor project risks throughout the lifecycle and adjust plans as necessary
