Our client is a leading financial services group with a growing regional presence. They are seeking to hire a Senior Manager, Client Onboarding & Periodic Review for their Client Support function. The job scope as below:-
- Supports the Head in overseeing the complete client onboarding process, ensuring the smooth functioning and quality of the department.
- Direct line manager to the Individual, Corporate and Periodic Review team lead.
- Lead the team by establishing clear performance standards, tracking both individual and team progress, and offering continuous feedback to drive improvements.
- Collaborate with internal stakeholders (Sales, Product, Backoffice etc) and external vendors to deliver a seamless and coordinated client onboarding experience.
- Ensure that all onboarding and periodic review processes adhere to regulatory requirements and internal compliance policies.
- Draft, review, and update department policies and procedures to support operational effectiveness and regulatory compliance.
- Identify operational inefficiencies and areas for enhancement implement process improvements to optimize performance and tracking of key metrics to evaluate initiatives.
- Prepare monthly report, analyze data to identify trends, and report on performance to Management
Requirements
- Min 5- 8 years of experience in client onboarding, KYC, and AML processes within financial services.
- Demonstrated leadership capabilities, with a track record of motivating and developing high-performing teams.
- Strong communication and interpersonal skills able to manage cross-functional relationships effectively.
- Good problem-solving skills with the ability to navigate changing environments and regulatory landscapes.
We encourage interested qualified candidates to email an updated resume in word doc format to indicating current and expected compensation.
We regret that only shortlisted candidates will be notified.
[Joe Chua, R1105627]
