Senior Human Resources Specialist

Our client is a growing F&B chain in Singapore with multiple outlets. They are looking for a Senior HR Specialist to oversee end-to-end HR operations, support outlet expansion, and partner closely with operations leaders to drive workforce planning, employee engagement, and compliance.

Key Responsibilities:

HR Operations & Employee Lifecycle

• Manage end-to-end employee lifecycle from onboarding to offboarding
• Prepare employment contracts, confirmation letters, transfers and exit documentation
• Maintain accurate employee records and HRIS
• Administer probation reviews and contract renewals
• Handle HR queries from outlet managers and employees

Payroll & Benefits Administration

• Support monthly payroll preparation and validation
• Verify attendance, overtime, and shift allowances
• Administer leave management and benefits
• Coordinate with payroll vendor (if outsourced)
• Ensure accurate statutory submissions and deductions

Employee Relations

• Handle disciplinary matters, grievances and investigations
• Support performance management and counselling sessions
• Advise line managers on employee issues
• Manage termination and exit processes
• Support employee engagement initiatives across outlets

HR Compliance & Work Pass

• Ensure compliance with Singapore Employment Act and MOM regulations
• Manage work pass administration (Work Permit, S Pass, EP)
• Liaise with MOM and external vendors where required
• Maintain proper HR documentation for audits
• Update HR policies and employee handbook

HR Administration

• Monitor headcount and manpower reports
• Prepare HR reports (turnover, absenteeism, overtime)
• Support onboarding and orientation programs
• Coordinate training and mandatory certifications (e.g. food hygiene)

Requirements:

Diploma or Degree in Human Resources or related field with 5–8 years of HR generalist experience, preferably in F&B. Strong knowledge of Singapore employment laws and MOM regulations, with hands-on experience supporting frontline, shift-based workforce. Exposure to work pass administration and payroll is advantageous. Candidates should be hands-on, detail-oriented, and able to manage employee relations in a fast-paced, multi-outlet environment.