Senior HR Executive/ HR Executive

Plaza Premium Group is the global leader in 360-degree airport hospitality and passenger service solutions, operating across 600 international and domestic airports in 150 countries, proudly serving 30 millionpassengers annually with world-class services and 1.8 million Smart Traveller members.

From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travellers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that's shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we'd love to have you on board!

Job Scope

Responsible for supporting and executing human resource functions, such as performance management, compensation and benefits, payroll, employee relations and welfare.

Compensation and Benefits:

• Monthly Payroll Processing: Collect and verify employee data such as overtime records and attendances for payroll processing
• Maintain payroll records, resolve payroll issues, ensure compliance with laws and regulations, and communicate payroll-related information to employees.
• Collaborate with the finance department to ensure accurate payroll processing and compliance with statutory regulations.
• Undertaking administrator role for the Company's benefits program (e.g: insurance, leave administration, employee rewards program, etc)

Offboarding

• Manage the entire offboarding process of employees such as completion of exit clearance, work pass cancellation, etc.
• Performance Management:
• Provide support to the Company's performance management cycle such as tracking of probationary confirmation, goal setting, consolidation of annual review appraisals, and performance improvement plans.

Employee Relations:

• Handle employee grievances, complaints and disciplinary issues.
• Plan and execute employee engagement initiatives, events, and wellness programs
• HR Analytics and Reporting:
• Prepare and analyze HR reports, such as headcount FTE, turnover, training hours and other HR metrics.
• Administer labor market surveys promptly
• Support audits (internal/external) and ensure proper HR documentation and controls are maintained

HR System & Process Improvement

• Participate in system implementations or enhancements where applicable
• Maintain accurate records in HRIS and employee p-files
• HR Projects and Initiatives:
• Provide support in various HR and pre-opening projects

• Work closely with the team to execute other HR functions when required
• Review and streamline HR processes for efficiency and continuous improvement
• Partner with business units and management to align HR strategies with business objectives
• Perform other duties as assigned by the superior and the management from time to time

Requirements

• Bachelor's degree in Human Resources Management, Business Administration or related field
• Minimum 4 years of HR and payroll experience in hospitality/ f&b industry
• Strong knowledge of Singapore employment laws and regulations.
• Excellent interpersonal and communication skills, with the ability to build relationships and work effectively with employees at all levels.
• Strong organizational and time management skills
• Positive work attitude and display initiative in problem solving
• Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.
• Proficiency in MS Office applications and HRIS- Timesoft is preferred