Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests complaints, requests and enquiries
Liaise closely with Concierge, Reception and Front Office cashier on guests arrivals and departures
Establish contacts with house guests/ long staying guests and renders assistance when neccessary
Make courtesy calls to guests
Requisite and keep stock of promotional materials for daily operations
Ensure efficient and courteous services in baggage, transport handling and general enquiries
Requirements:
O-Level or equivalent
Willing to perform rotating shifts
Positive attitude with outgoing personality and good communication skills
Experience in hospitality and knowledge of Opera will be advantageous
